- Research - Prior to the phone call, research their website at length.
- Why are you Interviewing? - Know the reason why you would like to work at the company
- Laundry List - Have a list of accomplishments and pertinent skills in front of you and know why are you a fit for the job. If you can not articulate this you may not get to the face to face interview.
- Privacy Please - Schedule the interview at a time and number where you can be alone and talk freely. Land lines are better than mobile phones whenever possible.
- Resume at the Ready - Be sure to have your resume in front of you so you can follow along with your background as they ask you questions.
- Be Honest - Answer questions as directly as possible. If you do not know, say so. Be candid, friendly, cheerful and courteous. Confident but not cocky. If you sense that the other person wants to do lots of talking – let them. People like others who are interested in hearing them talk!
- Next Step? - At the end of the interview, try to get a face to face interview. Ask what is the next step before hanging up the call.
- Address Weaknesses - If you can, find out from the interviewer what they feel your strong points and weaknesses may be. This way, in the face to face interview you can reemphasize the strong points and address any perceived weaknesses.
- Set the Stage - Choose a quiet and well-lit place for your video interview. Pets and people in the background can be distracting so make sure you're in a place free from potential disruptions. Place your phone in silent mode and close any unnecessary tabs and applications.
- What's in Your Background? - Try not to have any distractions in the background, like a messy kitchen or a window onto the street that could grab the interviewer's attention. You want them focused on you and how right you are for the position. A plain wall is a good option.
- Audio and Video - You should test your webcam and mike an hour beforehand to make sure that your interviewer can see and hear you well. Call your recruiter or even a friend on the same video app an hour before your actual interview time to make sure things are working correctly.
- Check your Internet - Make sure you have a stable internet connection so the video call doesn't cut out unexpectedly. See if you can plug directly into the router so you don't freeze up mid-interview if there's a hiccup in the Wi-Fi.
- Check your Name - Make sure your name on your call is your actual first and last name. You may use your nickname for personal video calls, but you want to make sure that you use your real name during professional calls.
- Dress Professionally - Whether you're meeting in person or via video, you should always dress professionally from head to toe. Many interviewers think they're only visible from the waist up, but what if you need to get up to fix a technical issue? Avoid wearing bright colors; they can be distracting on camera and take attention away from your responses.
- Look at the Camera - It can feel awkward to talk to a camera, but eye contact with the camera translates to eye contact with the interviewer. When you're listening, nod and smile to show that you're engaged. When you're speaking, be animated and use gestures appropriately.
- Be Prepared - Prior to your visit, educate yourself about the company – go through their website and write down several questions that come to mind. Look them up on Google. Know the reason why you'd like to work at the company. People notice when you have knowledge of their company and/or products.
- Know Your Directions - Make sure the directions you received are accurate. Nothing says, "I'm not prepared" like getting lost on the way to an interview. Arriving 20 minutes early is a way to ensure you will not be late. Just wait outside the office until 3 minutes before the interview, then make your grand entrance…exactly on time.
- PRACTICE – Practice your interview skills - that means answering the interview questions out loud to yourself as if you were in the interview. Running through your answers a few times builds confidence and assures yourself you will come across as articulate, efficient and prepared.
- 5 Resume Copies - Take at least 5 copies of your resume - you'll be prepared if they do not have copies.
- Take Notes - You may want to bring a 'notepad or PDA' to take notes and write down your top 3 questions.
- Dress Code - Know the office dress code – look sharp and professional. Being overdressed is always better than being underdressed. Unless they state that you should come in wearing business casual, both men and women should always opt for the traditional business suit as their interview attire.
- Confidence - Firm handshake upon arrival and positive attitude throughout.
- Be enthusiastic and friendly. Listen more than you talk (no single factor is more important in determining success in an interview).
- Eye Contact - Look people in the eye when talking or listening to them.
- Just Listen - No single thing you can do will affect the interview more than just being a good listener. Listen to questions asked of you. Answer them fully and directly. Do not talk too much. Never over sell your skill set.
- Nothing Negative - Do not criticize or come across as negative about your present or past employers or co-workers. Stay professional and avoid personal information unless it's "polite" conversation.
- Ask for the job! - Let the interviewer know that you are interested and excited at the prospect of working for them and ask what the next step will be.
- Send a thank you letter - If you are working with a recruiter, send a thank you letter to the recruiter so they can pass it along to the client for you. Otherwise, ask for their card so you can follow up with a thank you letter via email. The thank you email can often be the deal maker or breaker on getting the position.
Some Questions You May Hear in the Interview:
- Tell me about yourself. They're looking for a concise, descriptive, and informative summary of more current and relevant career information, not long past, personal information.
- Why do you want to work at XYZ Company?This is where your website and company history homework pays off. Give examples of specifics that you have found on their site, OR past projects that you enjoyed that apply.
- What is your proudest accomplishment/ What are your greatest strengths? This is your turn to brag a bit, but not to the point of being arrogant.At least 2 examples, offer references that can attest to your work, etc. The more specifics you can offer, the better you look. Bring up sales numbers, deadlines, $$ Savings, whatever is measurable and speaks well of your efforts.
- What would you classify as an area of improvement, and how would you go about achieving those improvements? Try to pick something that isn't a "DEAL KILLER" meaning something that IS NOT a job requirement, and that is not easily improved upon. Lots of folks choose something that is indirectly related to the role so that it doesn't affect your interview success. For example: "I realize this position requires a great deal of systems reporting experience and you work with system "x". I do have considerable experience with reporting, but up to now, there has not been a requirement for me to learn "system x". I can pick it up very quick as I do with all systems. At this time, I would have to say an area of improvement would be the learning curve on your particular software system."
- What is the Salary you are looking for? It is always best to leave the door open and answer with something such as, "I would be happy to see your best offer. I am fairly flexible when it comes to the compensation since I am looking at everything including the company, the position, the growth potential, the benefit package, etc. Salary is just one piece of the pie and if you think I would be a good fit for the position, I am SURE we can come up with a figure that works for both of us!"
- Why you are leaving? Be honest, very concise and direct, but do not slam your employer or boss. They want to hear that you are leaving on good terms (for everyone, not just you!) since it can easily be them on the other end of the equation if they hire you.
- Why should we hire you for the position? Summarize, detail, sell yourself, and ask for an offer! Give technical reasons why you are the best candidate over personality reasons.
- Sales positions: In certain sales position, you may be asked to perform a sample sales pitch for the product, and once again, this is where your preparation and website/company/product research will shine.
Questions you may want to ask (choose 1 or 2)
- Why is this position open?
- Where do you see the company in 5 years?
- What makes you successful, and different from your competitors?
- How long have you (the interviewer) been here, and what do you like most about your position, and the company?
- What qualities would your ideal candidate have? Listen and make sure you later bring out some of the qualities you have which match what you heard)
- How do you feel my qualifications match your needs?